Things people ask before they order.
Can't find an answer? Send us a message — we usually reply within one business day.
Orders & Pricing
Is this a subscription?
No. Every plan is a one-time purchase. You pay once, we deliver, you own everything.
Which payment methods do you accept?
Visa and Mastercard, processed securely by Authorize.Net. We do not store your card details on our servers.
Can I upgrade my plan after ordering?
Yes — message us from your order page and we'll send a top-up link for the price difference.
Do you offer custom quotes?
For unusual scopes (custom contract logic, manual audit review, ongoing engagements) we send fixed-price custom quotes. Use the contact page.
Process
How long does an order take?
From 24 hours for Starter Token and 48 hours for Security Audit, up to 10 business days for the Enterprise bundle. Each plan lists its delivery time.
Where do I submit my brief?
After payment you're sent to your order page. Fill in the project details, chain, customization parameters, and any specifics for your contract.
Are these custom builds or template-based?
Our plans deliver production-ready Solidity templates with configurable parameters, deploy/verify scripts, automated scan reports, and integration docs. Fully custom contract logic or manual line-by-line audits are available as bespoke quotes.
Do you deploy to mainnet for me?
We ship the deploy and verification scripts; you run them with your own wallet so you keep full custody of the deployer key and pay gas directly. We help via email if you hit issues.
Audit & Security
What tools do you audit with?
Slither static analysis and Mythril symbolic execution on the Security Audit and Multi-chain plans. The Enterprise bundle additionally includes Echidna fuzz-testing and a Foundry invariant test suite. Findings are mapped to the SWC registry.
Do you provide a re-scan after fixes?
Yes — the Security Audit and Enterprise plans include one automated re-scan after you push fixes, with an updated PDF report.
Is the audit report shareable?
Yes. Branded PDF you can send to investors, exchanges, or your community. JSON findings export is also included.
Refunds & Support
Refund policy?
30-day money-back guarantee. Full refund to the original payment method, no questions asked.
How do I request a refund?
Email support@chaincontractlab.com or message us from your order page.
Do you offer post-launch support?
The Enterprise bundle includes 30 days of email support after handover. Other plans include 14 days of email Q&A for setup, integration, and deploy-script questions.